At SIVITT, we take privacy and security seriously. This privacy policy outlines how Siriraj Vittayavijai Co., Ltd. (collectively, the “Company,” “SIVITT,” “we,” “our,” or “us”) process the information we collect about you through our websites, mobile apps, and other online services (collectively, the “Services”) and when you otherwise interact with us, such as through our customer service channels.

We collect the following personal information you provide when you use our Services, like when you request for services. We collect your full name, date of birth, gender, and other data on government-issued identification documents as well as your profile data, contact data, email address, mailing address, and telephone numbers. We also collect your service transaction details, payment type and history, and tax information for accounting purposes.

Your certain personal information is automatically collected when you visit our online services, including:

• Location data – To help improve our services, we collect location data, including current and historical information concerning a user’s geographic location, transaction location, and IP addresses that are use in conjunction with our Services. We collect your location data with your permission and use that information to help improve and maintain our services. We also use the Google Maps API to gather information about your location. Google uses various technologies to determine your location (see Google’s Privacy Policy to learn more).
• Usage and device data collected automatically through tracking technologies – To provide a personalized and enhanced user experience, we automatically collect certain types of usage information when you visit or use our services. We collect this information through a variety of tracking technologies, including cookies, web beacons, embedded scripts, file information, and similar technology.

We may include embedded content (e.g. videos, images, articles, etc.) in our website or other online platforms. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We will not share your data with third parties. Your data will be used only for our services.

Your data are retained indefinitely. This is so we can recognize and approve any follow-up services automatically. For our customers that register on our website or any other our online platforms (if any), we also store the personal information they provide in their user profile. All users can send request to see, edit, or delete their personal information at any time. Our administrators can also see and edit that information.

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

For privacy-specific concerns, please contact us at contact@sivitt.com.